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FAQs


How can I check on the status of my records request?

You may check the status of your records request by contacting the CWC. Ask to speak with the records clerk or the clinical director.

How do I get a letter to support my petition?

Speak to your counselor or provider, providing the purpose of the letter and the complete contact information for the letter recipient.

What if my counselor is no longer at the CWC but I need a support letter?

If your provider is no longer on staff at the CWC, you may obtain a letter by completing the documentation request form.

What should I do if I need to share my records with another doctor?

Speak with your counselor or provider to make arrangements. If your provider is no longer on staff at the CWC, complete the documentation request form.

Where can I find more information about petitions to withdraw from classes?

The Dean of Students Office has a website listing comprehensive information regarding medical withdrawals.

Where can I find more information about petitions related to financial aid?

The Office of Student Financial Affairs has a website listing information regarding petitioning your financial aid.

What if I want to know what is in my records or what my provider says about me?

Speak with your provider. You may also speak with the CWC clinical director.

What if I want to see the treatment notes my provider makes at each session?

Speak with your provider. You may also speak with the CWC clinical director. Therapists may share a summary with you but do not typically release their clinical notes.

What if I want to audio record my counseling sessions?

You are welcome to make hand-written notes during or following your counseling sessions. However, we do not allow you to make audio recordings.

May I have the CWC send my records to a third party?

The CWC may only release information about you after you have visited the CWC with your student ID to sign a release of information form. More Information. Also note our policies on Confidentiality.

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Counseling and Wellness Center
3190 Radio Road, PO Box 112662
Gainesville, FL 32611-2662
Phone: (352) 392-1575
Fax: (352) 392-8452 

Office Hours:  Mon-Fri, 8am-5pm

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