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Eligibility for Services

Eligibility of services for students is based on registration and the payment of tuition, which includes the mandatory per-credit-hour student health fee for the semester. An enrolled UF student is eligible for care from the first day of classes in an enrolled semester until the first day of classes of the following semester.

Any student who withdraws from the university is not an enrolled student so is not eligible for services. An on-going client who withdraws in the middle of treatment may be seen for 1-3 sessions after withdrawing. These sessions should focus on transitioning the student to other mental health resources.

Students in good standing may have access to CWC services in a semester in which they are not enrolled if they pay the Optional CWC Off-Semester Access Charge,and meet the following criteria

1) Student must have been enrolled and completed coursework at UF the previous semester.
2) Student must be enrolled or intend to enroll the following semester.
3) Students must fit the parameters of the scope of service for the CWC.
4) Student will not be eligible after graduation unless they have been accepted to a UF graduate or professional school program which they plan to begin the following semester.

Students enrolled in Independent Study or Distance Education, and who have paid the Student Health Fee as part of their tuition, are eligible to utilize the CWC for the semester. If the student has not completed the Independent Study or Distance Education by the end of the eligible semester and the following break week(s), the student has the option to pay the Optional CWC Off-Semester Access Charge in order to continue receiving services.
Any UF student who presents in a crisis or emergency situation will be seen on-call, one time, assessed, and referred to appropriate follow-up services, regardless of eligibility.

Students eligible to purchase the Optional CWC Off-semester Access Charge

  • "Off-semester" students are eligible for one (1) semester since last enrolled. This includes Innovation Academy students during fall semester, and traditionally enrolled students in the summer. The Summer C semester will count as one semester. Note: Students who have graduated and were established patients may be seen for 1-2 visits for continuity of care without paying the Optional CWC Off-semester Access Charge. Graduated students that have not previously been seen at CWC may not be seen at CWC following graduation.
  • UF Special Program participants – All require documentation of their status
    o Study Abroad
    o Vet Med Offshore
    o Preview Staff Student 

Service Limitations

At the CWC, we strive to facilitate the total development of students by reducing psychological problems and distress and by enhancing mental health, well-being, quality of life, and supporting aspirations for optimal functioning. Our primary focus is on providing brief, confidential counseling aimed at helping students succeed academically and interpersonally. When students require mental health services that are beyond the role and scope of CWC, we will make appropriate referrals to campus and community resources.

All students seeking services will receive an opportunity for an initial (triage) appointment in order to determine whether the student’s needs fall within the role and scope of CWC services. Additional appointments may be needed to determine the appropriateness of CWC services or for case management. The decision about whether or not the needs of the student fall within the role and scope of the CWC will be made either in the initial appointment by the triage counselor or after consultation with the Collaborative Case Management Team (CCMT). To assist in promoting high quality clinical decisions and dispositions, the following considerations are proposed for determining which students may not be appropriate for counseling services at CWC. The professional judgment of mental health providers will govern the determination in a particular case. This document reflects general guidelines and is intended only as a guide to assist evaluation. Each case must be specifically evaluated in accordance with professional standards and failure to follow this guide does not evidence breach of professional standards or duties in any particular case.

In general, students with the following concerns and characteristics will likely need a higher level of care than what is within the role and scope of CWC:

a. Risk of self-harm or harm to others that cannot be altered by the level of services that can reasonably be provided by CWC on a timely basis (considering CWC resources and level of student psychological/ psychiatric status), including outpatient counseling and psychiatric care, and/or outpatient crisis interventions, or is not improved with hospitalization (e.g. the student indicates lack of confidence that he/she can stay safe or a safety plan cannot be established, required multiple hospitalizations, unable to stabilize as outpatient).
b. Chronic, severe self-injury/mutilation (e.g. the student presents with history of self-injury that has required medical attention and the self-injury is still occurring)
c. Chronic, substantial risk of self-harm or harm to others, or evidence of progressive deterioration, as evidenced by one or more suicide attempts or one or more psychiatric hospitalizations and indication of current relevancy.
d. Evidence or risk of progressive deterioration in mental or emotional functioning, requiring intensive intervention.
e. History of treatment that is beyond the resources of the CWC and evidence that the need for the previous level of care continues or is likely to be needed (e.g. need for frequent consultation after hours or meeting more than once a week)
f. A need for medical detoxification and/or medical stabilization
g. A history of non-cooperation with treatment and indication of current relevancy.
h. Students referred for individual counseling at CWC, and for certain time-limited counseling groups, should be able to utilize short-term counseling effectively.

The following characteristics suggest that a student may have difficulty utilizing short-term therapy and may be better served by a community referral. Consultation with the CCMT may also be helpful in making these determinations.

Coming to CWC primarily because of external pressures, such as faculty, staff, parents, disciplinary or law enforcement actions, and provides insufficient evidence of internal motivation that is critical to successful counseling (e.g. someone who is mandated for counseling after a legal violation but is unable to identify personal goals for the counseling process)
  • Inability to identify a focus of counseling and/or ownership and responsibility for identified concerns (e.g. someone who has been in long term therapy with no identified focus and is wanting to continue this process while at college)
  • Currently relevant history or clinical interview that shows lack of ability to develop a short-term therapeutic relationship (e.g. student is extremely guarded during the interview and recounts numerous failed attempts at short-term counseling)
  • Clinical assessment that the termination of a short-term therapeutic relationship would be detrimental to the client – continuity of care is paramount (e.g. student has a history of emotional trauma and/or abandonment that remains currently relevant, and does not seem to have the coping resources to manage major relationship transitions)?
  • Any student who pays the CWC Off-semester Access charge and is found to be outside of the scope of care within the first session will be refunded their CWC Off-semester Access charge payment.


Current clients who are graduating

  • Students who are graduating may be seen for up to 3 sessions after the end of their final semester for appropriate transition to the next treatment provider for service.

Partners of UF students

  • Partners of eligible UF students may be seen at CWC for couples counseling together with their UF-affiliated partner. CWC individual counseling services are not available for non-UF partners.



Self-Help Resources

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Counseling and Wellness Center
3190 Radio Road, PO Box 112662
Gainesville, FL 32611-2662
Phone: (352) 392-1575
Fax: (352) 273-4738

Office Hours:  Mon-Fri, 8am-5pm

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